Contact Information
Contact us by Email, Telephone or Postal mail
We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
For information or assistance:
usborne@on.aibn.com
We will respond to you within 24 hours, during regular business hours.
All email correspondence is completely confidential. Usborne & Hibbert Mutual Fire Insurance Company customers may also use our toll free telephone support center to contact
a service representative during regular business hours:
Please send any specific information about your request so we can direct
it to the appropriate people:
Live Customer Care Center
Tel: (519) 235-0350
Monday to Friday 9:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day.
(519) 235-3623
Send your inquiries to:
- Usborne & Hibbert Mutual Fire Insurance Company
- Attention: Sharon Doxtator
- 507 Main Street, South
- Exeter, Ontario Canada
- N0M 1S1